Home Painting Operations Manager

1 day ago

Agra, Uttar Pradesh, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Manager - Home Painting Services

Location:

Department:

Reports to:

Job Summary:

Our organization seeks a highly motivated and experienced Sr. Manager to join our team. This role will oversee the Sales & operations of painting services for specific regions, including developing and implementing Standard Operating Procedures (SOPs), driving business growth, and ensuring smooth execution of painting projects.

Key Responsibilities:

1. Operations Management:

- Manage day-to-day operations of painting services.

- Develop, document, and implement SOPs for painting projects, ensuring consistency, quality, and efficiency.

- Monitor Project Timelines, Pricing, and Quality Standards to ensure services are delivered to clients' satisfaction and in line with expectations.

2. Business Development & Strategy:

- Identify opportunities for business expansion and growth within the home painting services market.

- Drive revenue growth by developing and implementing marketing and sales strategies tailored to the home painting services segment.

- Collaborate with sales and marketing teams to create promotional materials and campaigns that highlight the value of services.

3. Quality Control & Customer Satisfaction:

- Implement a quality control process to monitor the quality of painting services provided, including inspections and reviews of ongoing projects.

- Resolve customer complaints or issues swiftly and professionally.

4. Training & Development:

- Organize training sessions to ensure the team is well-versed in Internal Practices & SOPs, current industry best practices, new products, and safety standards.

- Evaluate team members' performance and provide feedback to improve service quality.

5. Financial Management:

- Oversee budgeting and cost control for the department, ensuring cost-effective solutions while maintaining high-quality service.

- Monitor and report on key performance indicators (KPIs) related to sales, service delivery, customer satisfaction, and profitability.

6. Health & Safety Compliance:

- Ensure all painting services are carried out in compliance with health and safety regulations.

- Educate and enforce safety protocols for the team, ensuring a safe working environment.

Required Skills and Qualifications:

- Master's degree in Business Administration, Operations Management, or a related field (preferred).

- Minimum 5 years of experience in Driving Painting Service Business and operations.

- Proven experience in developing and implementing SOPs for service-based businesses.

- Strong business acumen with experience driving sales, revenue, and profitability.

- Excellent leadership, communication, and interpersonal skills.

- Ability to manage and motivate a diverse team.

- Strong problem-solving abilities with a customer-centric approach.

Benefits:

- Competitive salary and performance-based incentives.

- Health and wellness benefits.

- Company ESOP

- Opportunities for professional development and career advancement.

- Dynamic and supportive work environment.

This role provides an exciting opportunity for someone with a background in service operations and business development to make a tangible impact on organizational growth and operational excellence.

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