Client Support Professional
2 weeks ago
Job Title: Client Support Professional
About the Role:
The Client Support Professional plays a vital role in ensuring customer satisfaction by providing exceptional support and assistance to clients. This position is integral to the organization's success as it directly impacts customer retention and loyalty.
Responsibilities:
- Provide comprehensive support to clients via various communication channels
- Resolve client issues and escalate complex cases to the appropriate teams
- Assist clients in navigating products or services and provide guidance as needed
- Manage and update client accounts and information in the company database
- Collaborate with internal teams to ensure prompt and effective resolution of client concerns
- Identify opportunities to upsell or cross-sell additional products or services to clients
- Conduct client satisfaction surveys and gather feedback for continuous improvement
- Prepare reports on client interactions, issues, and feedback
- Adhere to established service level agreements and performance metrics
- Stay updated on product knowledge and effectively communicate updates to clients
Requirements:
- Associate's degree in Business Administration, Communications, or a related field
- Proven experience in customer service or client support role
- Exceptional communication and interpersonal skills
- Ability to empathize with clients and provide professional assistance
- Strong problem-solving abilities and attention to detail
- Proficiency in using CRM software and other client management tools
- Ability to work efficiently in a fast-paced dynamic environment
- Excellent organizational and time management skills
- Team player with the ability to collaborate effectively with cross-functional teams
- Understanding of sales techniques and customer relationship management
Key Skills:
- Customer service
- Communication
- Teamwork
- Organization
-
Client Relationship Professional
2 weeks ago
Delhi, Delhi, India sarvajith infotech Full timeClient Relationship ProfessionalWe are seeking a skilled Client Relationship Professional to join our team at Sarvajith Infotech. This role involves building and maintaining strong relationships with potential and existing clients, understanding their needs, and tailoring consultancy solutions to meet those needs effectively. The ideal candidate will have...
-
Client Support Liaison
7 days ago
Delhi, Delhi, India Pretech Corporation Full timeJob Summary:The Client Support Liaison plays a crucial role in ensuring customer satisfaction by providing exceptional support and assistance to clients. This role is integral to the organization's success as it directly impacts customer retention and loyalty.Key Responsibilities:Client Communication: Respond to client inquiries and provide comprehensive...
-
Client Support Liaison
4 weeks ago
Delhi, Delhi, India Pretech Corporation Full timeJob SummaryThe Client Support Associate plays a vital role in ensuring customer satisfaction by providing exceptional support and assistance to clients. This role is integral to the organization's success as it directly impacts customer retention and loyalty.Key ResponsibilitiesRespond to client inquiries and provide comprehensive support via phone, email,...
-
Client Support Liaison
2 weeks ago
Delhi, Delhi, India Pretech Corporation Full timeThe Client Support Liaison plays a vital role in ensuring customer satisfaction by providing exceptional support and assistance to clients. This role is integral to the organization's success as it directly impacts customer retention and loyalty.Key Responsibilities:Client Communication: Respond to client inquiries and provide comprehensive support via...
-
Senior Client Support Specialist
3 weeks ago
Delhi, Delhi, India Snapx Full timeJob SummaryWe are seeking a highly skilled and experienced Client Support Specialist to join our team at Snapx. As a Client Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key ResponsibilitiesProvide high-quality customer service to...
-
Client Support Senior Analyst
3 weeks ago
Delhi, Delhi, India Snapx Full timeJob SummaryWe are seeking a highly skilled Client Support Senior Analyst to join our team at Snapx. As a key member of our Client Support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, and web portal.Analyze and resolve...
-
Customer Support Professional
2 weeks ago
Delhi, Delhi, India RankBloc Services Full timeCompany OverviewAt RankBloc Services, we're dedicated to elevating our clients' digital presence through innovative marketing strategies. Our goal is to bridge the gap between clicks and conversions, empowering businesses to reach their full potential.Job OverviewWe're seeking a highly skilled Customer Support Representative to join our team. As a key...
-
Client Support Liaison
4 weeks ago
Delhi, Delhi, India Pretech Corporation Full timeClient Support Associate RoleThe Client Support Associate plays a vital role in ensuring customer satisfaction by providing exceptional support and assistance to clients. They serve as the primary point of contact for addressing customer inquiries, resolving issues, and maintaining positive client relationships.Key Responsibilities:Client Communication:...
-
Technical Support Professional
1 week ago
Delhi, Delhi, India ClearTrail Technologies Full timeJob Title: Technical Support ProfessionalRole: We are looking for a skilled Technical Support Professional to join our team at ClearTrail Technologies. As a Technical Support Professional, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and implementing new infrastructure solutions.Responsibilities:Assist...
-
Sales Support Professional
2 weeks ago
Delhi, Delhi, India BOS Center Pvt. Full timeCompany OverviewBOS Center Pvt. Ltd. is a globally recognized leader in API, application, and software development, offering industry-specific solutions such as banking, payment solutions, tour & travel, mobile applications, and software development services.Job OverviewWe are seeking a Sales Support professional to join our team in Delhi. This full-time,...
-
Senior Client Support Specialist
2 weeks ago
Delhi, Delhi, India Snapx Full timeJob SummaryWe are seeking a highly skilled Senior Client Support Specialist to join our team at Snapx. In this role, you will be responsible for providing exceptional client support and service to our clients across different business lines.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, and web portal, resolving their...
-
Client Support Liaison
2 weeks ago
Delhi, Delhi, India Pretech Corporation Full timeThe Customer Support Associate plays a pivotal role in ensuring customer satisfaction by delivering exceptional support and assistance to clients. As the primary point of contact, they address customer inquiries, resolve issues, and maintain positive client relationships, directly impacting customer retention and loyalty.Key Responsibilities:Client...
-
Administrative Support Professional
1 week ago
Delhi, Delhi, India AMCC Group Full timeJob SummaryWe seek an Administrative Support Professional to provide exceptional support to our Managing Director. As a key member of our team, you will be responsible for managing the MD's office, maintaining calendars, scheduling meetings, and coordinating travel arrangements.Responsibilities• Maintain the Managing Director's calendar and schedule...
-
Customer Support Professional
2 weeks ago
Delhi, Delhi, India IDigitalPreneur Full timeJob SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at IDigitalPreneur. The ideal candidate will possess excellent communication skills, fluency in Telugu and English, and a proven track record of providing exceptional customer support.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in Telugu...
-
Customer Support Professional
2 weeks ago
Delhi, Delhi, India IDigitalPreneur Full timeCustomer Support Role OverviewThe Customer Support Specialist plays a vital role in delivering exceptional support to our Kannada-speaking customers. This position is crucial in ensuring customer satisfaction and fostering brand loyalty.Key Responsibilities:Respond to customer inquiries via timely and professional communication channelsIdentify customer...
-
Project Management Support Professional
7 days ago
Delhi, Delhi, India UNOPS Full timeJob Description:The Project Management Support Senior Associate provides technical and administrative support services to ensure efficient, client-oriented, and effective service delivery in project management. The role promotes a client-quality and results-oriented approach, utilizing office resources in a cost-effective manner. This position directly...
-
Customer Support Professional
1 week ago
Delhi, Delhi, India Yoctel Solutions PVT. LTD. Full timeAbout the Role:The Customer Support Executive will be responsible for overseeing the customer service process, resolving customer complaints, and planning the training and standardization of service delivery.They will conduct quality assurance surveys with clients and collect feedback to enhance customer support. The ideal candidate will possess excellent...
-
Customer Support Professional
1 week ago
Delhi, Delhi, India CONWAR HIRE SERVICES PRIVATE LIMITED Full timeCustomer Support ExecutiveWe are seeking a highly skilled and dedicated Customer Support Executive to join our team at Conwar Hire Services Private Limited.Key Responsibilities:Responding to Inquiries: Address customer inquiries via various channels, providing prompt and professional responses.Issue Resolution: Resolve customer complaints and technical...
-
Senior Client Support Specialist
4 weeks ago
Delhi, Delhi, India Snapx Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Support Senior Analyst to join our team at Snapx. As a key member of our Client Support team, you will be responsible for providing exceptional support to our clients, analyzing and resolving complex issues, and collaborating with internal teams to ensure seamless service delivery.Key...
-
Senior Client Support Analyst
4 weeks ago
Delhi, Delhi, India Snapx Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Client Support Analyst to join our team at Snapx. As a key member of our Client Support team, you will be responsible for providing exceptional support to our clients across various business lines.Key ResponsibilitiesProvide timely and accurate support to clients via phone, email, and web...