Learning Solutions Specialist

1 week ago

Dindigul, Tamil Nadu, India beBeeClientRelationship Full time ₹ 60,00,000 - ₹ 1,20,00,000

About the Role

  • Support senior account leadership in growing learning service sales to clients. Interact with stakeholders, identify opportunities, and report commercial results.
Key Responsibilities
  • Manage client accounts across regions under guidance of an Engagement Director.
  • Engage with client stakeholders to discover unmet needs or potential service gaps.
  • Create sales materials and tailored client presentations for upsell or renewal opportunities.
  • Prepare and present RFI and RFP responses, including slide decks, rate cards, and solution overviews.
  • Lead QBR preparation and presentation, and other related governance activities.
  • Track win/loss data and sales KPIs for continuous improvement.
  • Conduct research on client organization changes that signal opportunities.
  • Collaborate with service line leaders on internal solutions aligned with client needs.
  • Respond to routine client queries and escalate issues where needed.
  • Contribute to business reviews, presentations, and reports.
  • Monitor account metrics, including SLA performance, client satisfaction, and operational KPIs.
Requirements
  • 4–8 years experience in account coordination, client services, project management, or operations roles.
  • Background working in or with professional services, learning, or talent development sectors.
  • Demonstrated ability to support client relationships and manage operational details.

Niit is an equal opportunity employer. Qualified applicants are evaluated without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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