
Senior Technical Solutions Specialist
2 weeks ago
Job Title: Business Process Analyst
Role Overview:
- This role involves providing strategic technical and business analysis to support project implementations, maintenance, and testing.
Responsibilities:
- Work on multiple projects simultaneously, analyzing business needs, identifying solutions, and implementing software changes to drive business growth.
- Manage customer relationships post-launch, ensuring seamless transitions and high-quality service delivery.
- Collaborate with cross-functional teams to achieve project goals, utilizing strong analytical skills and attention to detail.
- Develop and maintain comprehensive technical documentation, including process flows, system diagrams, and technical guides to facilitate knowledge sharing.
- Assist in the development of training programs and materials to enhance team performance and knowledge transfer.
Requirements:
- Bachelor's or Master's degree in Computer Application or a related field.
- 1-3 years of experience in a related field, preferably with exposure to management consulting, IT consulting, market research, and/or enterprise software client management.
- Strong expertise in JavaScript, HTML, CSS, and XML, with GUI experience being an added advantage.
- Excellent written, verbal communication, and presentation skills.
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