Customer Success Strategist Lead

1 day ago


Mumbai, Maharashtra, India beBeeSuccess Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

We are seeking a highly skilled Customer Success Strategist to lead our customer success initiatives and presales activities in the Western region of India.

Key Responsibilities:
  • Develop and execute strategic plans to drive customer satisfaction and retention through reliable technology deployment and support.
  • Manage technical escalations and ensure timely resolution for key enterprise broadcast accounts.

The ideal candidate will have a deep understanding of broadcast IT and post-production workflows, strong technical background in broadcast IT, and proven ability to manage teams.

Requirements:
  • 5+ years of experience in customer success or presales roles with demonstrated expertise in broadcast IT and post-production workflows.
  • Demonstrated track record of driving customer satisfaction and retention through strategic planning and execution.

This is an exciting opportunity to contribute to the growth and success of our customers by developing and executing effective customer success strategies.



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