
Tourism Development Manager
1 week ago
Location: Gurugram
We are seeking dynamic and detail-oriented travel professionals to join our team as Expert Customer Success – Inbound Tours. This role will be the key link between our international travel partners and on-ground suppliers, curating unforgettable experiences for FITs and groups.
- Manage and respond to B2B travel queries from international agents.
- Design customised itineraries with accurate costing and creative experiences.
- Handle end-to-end bookings with hotels, transport, guides, and other partners.
- Oversee travel documentation and provide real-time tour support.
- Maintain proactive follow-ups on payments, confirmations, and client updates.
- Stay updated on destination trends to deliver innovative solutions.
- Ensure seamless operations and a high level of client satisfaction.
The ideal candidate will have 5–9 years of experience in inbound operations, strong knowledge of India & the Subcontinent, proven skills in itinerary planning, costing, and ground operations, excellent communication in English (written & spoken), and be detail-oriented, highly organized, and able to think on their feet.
Why Join Us?- Work with leading international travel brands.
- Be part of a reputable, long-standing DMC with global recognition.
- Get exposure to multi-country programs and high-value projects.
- Access to training, FAM trips, and professional growth opportunities.
- A collaborative, friendly, and flexible work culture.
- Health benefits, performance recognition, and career progression.
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