Desktop Support Specialist

19 hours ago


Ahmedabad, Gujarat, India beBeeTechnologist Full time ₹ 8,00,000 - ₹ 12,00,000
Job Overview

This is a unique opportunity to work as a Desktop Support Specialist where you will be responsible for providing technical assistance and support to users with desktop-related issues.

  • Key Responsibilities:
  • Install, configure and maintain operating systems on desktops and laptops.
  • Provide hardware support, including assembly, upgrades and basic troubleshooting.
  • Assist with installation and configuration of standard software and updates.
  • Handle basic networking issues, including DNS, DHCP, VPN and Firewall configuration.
  • Set up and troubleshoot MS Outlook (configuration, backup, restore).
  • Support users with technical issues and provide assistance as needed.
  • Collaborate with the IT team to resolve complex technical issues.
  • Maintain accurate records of user requests and resolutions.
  • Stay up-to-date with new technologies and best practices in desktop support.

Requirements:

To be successful in this role, you should have excellent communication and problem-solving skills, along with a strong understanding of desktop operating systems and hardware.

What We Offer:

A competitive salary and benefits package, opportunities for career growth and development, and a collaborative and dynamic work environment.



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