Senior Unified Communications Solutions Specialist

1 week ago

Surat, Gujarat, India beBeeUnifiedCommunications Full time ₹ 80,00,000 - ₹ 1,50,00,000

Unified Communications Engineer

We are seeking an experienced Unified Communications Engineer to join our team. As a key member of our engineering team, you will be responsible for designing and implementing unified communications solutions for clients.

Key Responsibilities:

  • UC Architecture & Design: Deep understanding of unified communications products like CUCM, CUC, IM & Presence, and Expressways. Proficient in designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations.
  • PSTN Trunking & Interoperability: Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic.
  • CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies.
  • Analog Devices: Understanding of analog devices such as analog gateways, analog phones, fax devices, DTMF & dial-tone behavior, FXS/FXO ports.
  • Call Flow Engineering: End-to-end call flow design across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway).
  • Virtualization & Cloud Migration: Deploying IPT solutions on UCS platforms or migrating to cloud-based collaboration (Webex Calling, Cisco HCS).

Strategic & Operational Skills:

  • Capacity Planning & Scalability: Forecasting growth, designing scalable dial plans, and managing bandwidth across WAN links.
  • Disaster Recovery & Redundancy: Architecting failover strategies, backup systems, and DR testing protocols.
  • Integration Expertise: Connecting IPT with third-party systems (CRM, ERP, SIP endpoints, SBCs).
  • Change Control & Governance: Leading change advisory boards, documenting impact assessments, and enforcing configuration standards.

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