HR Support Professional

1 day ago

Ellore, Andhra Pradesh, India beBeeEmployeemanagement Full time ₹ 2,40,000
Employee Service Manager Job Description

We are seeking a dedicated and service-oriented professional to join our team as an Employee Service Manager.

This role is responsible for addressing employee queries related to payroll, HR policies, benefits, and internal processes.
The ideal candidate will have excellent communication skills, be able to multitask, and maintain confidentiality when handling sensitive information.

Key Responsibilities:
  • Act as the first point of contact for employees regarding payroll, HR policies, benefits, and internal queries.
  • Log, track, and ensure timely resolution of employee concerns.
  • Coordinate with HR, Payroll, and Finance teams to resolve issues.
  • Provide clear communication and guidance on company policies and procedures.
  • Maintain employee records with accuracy and confidentiality.
  • Support the development of FAQs, knowledge base, and employee self-service tools.
  • Escalate complex cases to senior HR team members when required.
Required Skills and Qualifications:
  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • 1+ year of experience in HR, Payroll, or Employee Services (internships or entry-level roles considered).
  • Basic knowledge of labor law and payroll practices preferred.
  • Strong communication skills (Spanish required, English is a plus).
  • Good organizational and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency with MS Office and HRIS/Payroll tools is an advantage.
Benefits:
  • A competitive salary package that includes a basic salary and performance bonuses.
  • A comprehensive benefits program that includes medical insurance, life insurance, and disability insurance.
  • A retirement plan that includes a 401(k) matching program.
  • An opportunity to work in a dynamic and growing organization.
Others:
  • This role offers a unique opportunity to make a real difference in the lives of our employees.
  • You will have the opportunity to work with a talented and diverse team of professionals.
  • Our organization values diversity and inclusion and is committed to creating a workplace where everyone feels valued and respected.

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