
Front Office Coordinator
5 days ago
Greet and assist visitors and clients in a professional manner, creating a positive first impression with a warm smile and welcoming demeanor.
- Guide clients and visitors to the appropriate departments or real estate agents.
- Provide accurate information on available properties and services offered.
Answer and direct phone calls promptly, handling a busy multi-line phone system efficiently.
- Direct calls to the concerned departments or agents.
- Respond to inquiries regarding property listings, appointments, and general office information with professionalism and courtesy.
Schedule appointments and manage calendars effectively, maintaining organized schedules for real estate agents.
- Coordinate appointments between clients, agents, and external parties.
- Utilize calendar management tools to avoid conflicts and ensure optimal scheduling.
Handle incoming and outgoing correspondence accurately, sorting and distributing mail, packages, and faxes.
- Draft and send professional email communications on behalf of the office.
- Maintain both digital and physical filing systems for office correspondence and documentation.
Maintain office cleanliness and organization, ensuring reception and common areas are clean, organized, and presentable.
- Coordinate maintenance and service of office equipment (printers, copiers, etc.).
- Monitor and replenish office supplies as needed.
Support administrative tasks by preparing documents, reports, and presentations.
- Conduct research and gather information as needed.
- Collaborate with administrative personnel to improve operational efficiency.
Support real estate agents and staff by acting as a reliable point of contact for internal team support.
- Coordinate logistics for open houses and property showings.
- Collaborate with the marketing team on promotional material creation and distribution.
Utilize technology and office tools effectively, operating real estate CRM systems, scheduling tools, and office software proficiently.
- Stay updated with relevant technological tools and software improvements.
- Troubleshoot basic technical issues or escalate them to IT support when required.
Qualifications & Experience:
- Graduate in any discipline (preferred: Business Administration or related field)
- 1–3 years of experience in a front office, administrative, or real estate support role
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