
Software and Hardware Infrastructure Implementation Lead
23 hours ago
The successful candidate will serve as a strategic lead in the implementation and support of software and hardware infrastructure.
Responsibilities:
- Develop and execute technical strategies for product implementation, ensuring alignment with customer requirements.
- Stay updated on latest trends in hardware and software infrastructure to drive innovation and excellence.
- Design and implement highly available deployment architectures, network security frameworks, and storage solutions that meet customer needs.
- Implement monitoring tools to ensure seamless operations and performance.
- Drive automation initiatives for deployments and system upgrades to enhance efficiency.
- Investigate customer-reported issues and provide actionable recommendations within defined service level agreements.
- Review and provide feedback on technical documentation, product requirements, and other functional specifications.
- Collaborate on knowledge-sharing initiatives and participate in product release training and documentation.
- Engage in design reviews and evaluations of high-level designs and low-level designs with customers.
- Evaluate new technologies to drive business growth and improvement.
Requirements:
- Bachelor of Engineering (IT/Computers) or Master of Computer Applications degree.
- 9-11 years of experience in software and hardware infrastructure implementation and support.
- Willingness to travel to onsite locations across India and internationally.
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