Sales System Analyst

19 hours ago


Kolkata, West Bengal, India beBeeBusiness Full time ₹ 7,50,000 - ₹ 10,00,000
Key Responsibilities

The Business Systems Specialist plays a pivotal role within the Sales Operations team. This position ensures seamless accuracy and usability of our sales tools through timely and accurate resolution of support tickets.

  • Resolve technical issues related to Salesforce, Salesforce CPQ, Callidus CPQ, Clari, People.ai, ClosePlan, and Callidus Commissions.

Maintain visibility and access-related concerns and collaborate on best practices documentation.

This role will interact closely with internal/external customers and vendors (some technical, some non-technical) in Sales Operations to showcase skills in continuous learning, adaptability, customer focus, quality commitment, and effective relationships.

Requirements

A minimum of 8+ years of professional experience in an IT/Salesforce Helpdesk role or Salesforce certification is essential.

  • Salesforce Administrator experience is highly preferred.
  • Familiarity with navigating the Salesforce landscape and terminology, focusing on data security and territory management.

An exceptional team player with a service-oriented attitude and customer focus, excellent time management skills, quick learner, aggressive problem solver, and outstanding written and verbal communication skills are required.



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