Business Development and Relationship Manager

1 day ago

Palakkad, Kerala, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

We're seeking a skilled Sales and Customer Support professional to drive business growth while ensuring exceptional customer experiences. The ideal candidate will be responsible for identifying and converting new sales opportunities, building and maintaining long-term customer relationships, handling inbound & outbound calls, emails, and chats with professionalism, and providing timely support and resolving customer issues.

About the Role:
  • This is an exciting opportunity to join our team as a Sales & Customer Support Executive and contribute to our mission of delivering exceptional customer experiences.
Key Responsibilities:
  • Identify and convert new sales opportunities through effective communication and relationship-building skills.
  • Build and maintain strong relationships with customers to drive long-term business growth.
  • Provide top-notch customer service through phone, email, and chat channels.
  • Resolve customer complaints in a timely and professional manner.
  • Maintain accurate records in CRM systems and prepare sales reports.
Requirements:
  • 1–3 years of experience in sales or customer support (freshers with the right attitude are welcome).
  • Strong communication and interpersonal skills to build rapport with customers and colleagues.
  • Target-driven, proactive, and customer-focused mindset to deliver results.
  • Familiarity with CRM tools to optimize sales processes.
What We Offer:
  • A competitive salary package with performance-based incentives.
  • Opportunities for career growth and professional development.
  • A dynamic and young work environment that fosters creativity and collaboration.
  • Learning and mentorship opportunities to enhance skills and knowledge.

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