Experienced Voice and Accent Trainer Wanted

2 days ago


Bengaluru, Karnataka, India beBeeVoiceAccent Full time ₹ 4,00,000 - ₹ 8,00,000

Job Description

We are seeking an experienced professional to take on a Voice and Accent Trainer role. As a Voice and Accent Trainer, you will be responsible for planning, preparing, and conducting NHT training sessions, including VNA, Soft Skills, Culture, and Pre-Process.

Your duties will include providing constructive feedback and coaching to trainees, identifying opportunities for communication and soft skills enhancement, and submitting batch reports to Training Managers/Team.

You will also be responsible for designing and implementing dashboards and knowledge checks for training effectiveness, as well as conducting post-training support through call monitoring.

In addition, you will work closely with key business stakeholders to ensure alignment of skills and training against latest business priorities.

  • Key Responsibilities:
  • Plan, Prepare and Conduct NHT Training (VNA, Soft Skills, Culture and Pre-Process)
  • Provide Constructive Feedback and Coaching to Trainees
  • Gap Analysis - Identify and Quantify Opportunities for Communication/Soft Skills Enhancement/Improvements
  • Submit Daily, Weekly and Monthly Batch Reports to Training Managers/Team
  • Designing and Implementing Dashboards and Knowledge Checks for Training Effectiveness
  • Post Training Support to Trainees through Call Monitoring
  • Improve Managerial Effectiveness, Increase Employee Satisfaction and Retention, Drive Organizational Performance

Required Skills and Qualifications

To be successful in this role, you will need to have experience in Facilitation, Coaching, Group Training Delivery, and Team Management.

You should also possess extensive knowledge of Voice and Accent/Grammar/Culture/Customer Service/Soft Skills.

A Bachelors degree is preferred, or equivalent.

Additionally, you will need a minimum of 2 years of related experience.

PREFERRED SKILLS

  • Language or Training Certification (e.g. CELTA, BSL, Berlitz, etc.)
  • Knowledge of Computer Applications such as Microsoft Outlook, Word, PowerPoint, Excel, and Basic Windows


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