Client Success Partner

3 days ago

Mumbai, Maharashtra, India beBeeClient Full time ₹ 1,04,000 - ₹ 1,30,878

Job Description:

We are seeking a skilled Client Success Partner to join our team. In this role, you will be responsible for building and maintaining strong relationships with our clients. You will work closely with our clients to understand their needs and provide them with tailored solutions to drive business success.

Key Responsibilities:

  • Client Onboarding: Develop and implement customized onboarding plans to ensure seamless integration of our services.
  • Regular Check-Ins: Conduct regular check-ins with clients to understand their evolving needs and preferences.
  • Solution Development: Collaborate with cross-functional teams to develop and deliver innovative solutions that meet client objectives.
  • Client Feedback and Retention: Gather and act on client feedback to continuously improve our services and retain long-term relationships.

Required Skills and Qualifications:

  • Bachelor's Degree: In Business Administration, Marketing, or a related field.
  • 2+ Years of Experience: In client-facing roles, preferably in the B2B domain.
  • Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to build rapport with clients at all levels.
  • Cross-Selling and Upselling: Proven track record of identifying opportunities to upsell and cross-sell to existing clients.
  • Time Management and Organization: Strong ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

Benefits:

  • Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
  • Flexible Work Arrangements: Take advantage of flexible work arrangements, including remote work options and flexible hours.
  • Professional Development: Receive training and development opportunities to enhance your skills and advance your career.
  • Mental Health and Wellness: Access resources and support to maintain your mental health and wellness.

About Us:

We are a dynamic and innovative company dedicated to delivering exceptional service to our clients. We believe in fostering a collaborative and inclusive work environment that supports the growth and development of our employees.

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