IT Support Specialist

2 weeks ago


Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878
We're looking for an IT Support Professional who can provide top-notch service and resolve issues efficiently.

Job Summary:
We have an exciting opportunity for an experienced IT Support Specialist to join our team. The ideal candidate will have advanced knowledge of systems, servers, and networking. You'll be responsible for troubleshooting and resolving hardware/software issues within tight timelines, while maintaining systems, performing backups, and ensuring infrastructure stability.

Key Responsibilities:
  • Respond promptly to tickets raised via various channels.
  • Troubleshoot and resolve hardware/software issues within Service Level Agreement (SLA) timelines.
  • Perform root cause analysis and implement long-term solutions.
  • Maintain systems, perform backups, and ensure infrastructure stability.
  • Collaborate with on-site teams for complex issues and coordinate resolutions.


Required Skills and Qualifications:
To succeed in this role, you'll need the following skills and qualifications:
  • Technical Expertise: Advanced knowledge of systems, servers, and networking.
  • Problem-Solving: Execute effective and timely solutions.
  • Collaboration: Work across teams for resolution excellence.


Benefits:
This is a fantastic opportunity to grow your career as an IT Support Professional. In addition to competitive pay, we offer a range of benefits that support your overall well-being:
  • 100% SLA adherence.
  • Zero escalations and consistent client appreciation.


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