Highfly Sourcing Business Development Specialist

2 weeks ago

Delhi, Delhi, India Highfly Sourcing Full time
Job Title: Business Development Manager

We are seeking a highly motivated Business Development Manager specializing in Telesales to lead our sales initiatives. The ideal candidate will have a strong background in telesales, exceptional communication skills, and a passion for driving business growth.



Key Responsibilities:

CRM Strategy and Implementation:

  • Develop and execute CRM strategies to improve client engagement, retention, and satisfaction.
  • Implement and manage CRM software and tools to streamline client interactions and processes.
  • Develop and implement effective telesales strategies to meet and exceed sales targets.
  • Deliver compelling sales pitches and product demonstrations over the phone.


Client Relationship Management:

  • Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues.
  • Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.


Marketing and Communication:

  • Collaborate with the marketing team to develop and execute targeted campaigns and communication strategies.
  • Create and distribute newsletters, promotional materials, and client communications to keep clients informed and engaged.
  • Build rapport and trust with potential clients, understanding their needs, and presenting tailored solutions.


Process Improvement:

  • Identify and implement process improvements to enhance the efficiency and effectiveness of CRM activities.
  • Work closely with other departments to ensure seamless coordination and service delivery.


Requirements:


  • Bachelor's degree in Business, Marketing, or a related field.
  • Experience in business development or telesales.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Excellent verbal and written communication skills, with the ability to engage and persuade clients over the phone.
  • Strong analytical skills to assess performance metrics and adapt strategies accordingly.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to thrive in a fast-paced, target-driven environment.


Highfly Sourcing is an equal opportunities employer. We welcome applications from diverse candidates.

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