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Healthcare Benefits Delivery Specialist
2 weeks ago
Healthcare Benefits Product Owner Lead.
Our organization is seeking a skilled and experienced Product Owner to lead the end-to-end delivery of healthcare benefits products, with expertise in medical plans, life plans, patient administration, and benefits administration systems.
Key Responsibilities :
- Independently define, prioritize, and deliver product backlogs for healthcare benefits platforms — including medical, life, wellness, and commuter plans — with full accountability for business outcomes and timeline adherence.
- Act as the primary liaison between stakeholders (HR, Payroll, Benefits Administrators), clinical teams, compliance officers, and technical teams.
- Lead the design and implementation of patient/member onboarding, eligibility verification, claims intake, and benefits enrollment workflows — ensuring seamless integration with HRIS, payroll, and carrier systems.
- Own the configuration lifecycle for medical and life insurance plans, including plan year transitions, carrier file setup, EDI integrations, and renewal processes. Drive automation to reduce manual effort and improve turnaround time
- Facilitate sprint planning, backlog refinement, and retrospectives. Ensure consistent delivery of high-quality features with minimal rework, leveraging Agile/Scrum best practices.
- Partner closely with Solution Architects, QA Engineers, DevOps, and Compliance teams to ensure technical feasibility, security, and regulatory alignment
- Use analytics and user feedback to refine product roadmaps, prioritize features, and measure success through KPIs like implementation time, client satisfaction, and error rates.
- Demonstrate a history of leading complex projects from inception to production, including managing timelines, risks, dependencies, and stakeholder expectations without supervision.
Qualifications :
The ideal candidate will have:
- A proven track record of independently owning and delivering complex projects from vision to production, with strong communication skills and experience working with cross-functional teams in regulated environments .
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Excellent collaboration and stakeholder management skills, with the ability to build and maintain strong relationships with internal and external partners.
- Experience with Agile/Scrum methodologies and tools, with a focus on continuous improvement and process optimization.
- Knowledge of healthcare benefits systems, including medical plans, life plans, patient administration, and benefits administration.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
Benefits :
Our organization offers a competitive compensation package, including salary, benefits, and professional development opportunities.
Other Information :
This role requires a strong understanding of healthcare benefits systems, Agile/Scrum methodologies, and stakeholder management. If you are a motivated and experienced Product Owner looking to take on a new challenge, please apply today.
