Customer Service Representative
7 days ago
As a Guest Service Associate at AccorHotel, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests. Your primary focus will be on providing attentive and personalized service to our patrons, ensuring that their needs are met and exceeded.
Key Responsibilities
• Greet guests warmly and escort them to their tables
• Deliver food and beverages according to departmental standards and procedures
• Maintain a clean and organized workspace, adhering to hotel food safety and hygiene standards (HACCP)
• Upsell and promote food and beverage offers to maximize sales revenue
• Thank guests for their patronage and ensure a smooth departure process
Requirements
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask effectively
• Strong attention to detail and ability to maintain a clean and organized workspace
• Ability to work effectively as part of a team and provide exceptional customer service
What We Offer
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• A dynamic and supportive work environment
Apply Now
AccorHotel is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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