Lead Client Service Specialist

3 days ago


Thāne, Maharashtra, India beBeeCommunications Full time ₹ 60,000 - ₹ 80,000
Client Servicing Executive Role Overview

As a key member of our team, you will be responsible for delivering exceptional client service and ensuring their needs are met. Your role will involve interacting with clients on a regular basis through various communication channels, understanding their requirements, and responding in a timely and professional manner.

The ideal candidate will have excellent communication and interpersonal skills, energy, and the ability to work under pressure to meet deadlines and demanding targets. You will be an urge to think out of the box and eager to learn new things, with a strong analytical mindset and updated knowledge of the field.

Key Responsibilities:

  • Interact with clients on a regular basis to understand their requirements
  • Respond quickly to client requirements in a timely and professional manner
  • Do Ideation meetings with internal teams and clients to provide best possible options
  • Cultivate solid relationships with clients by creating exceptional communication and providing prompt service

Required Qualifications:

Graduate from any discipline with specific degrees such as MBA in Marketing or Advertising and Communications or Media being an added advantage.

Experience Required: 2-4 years of client servicing experience in Advertising agency. This is a full-time on-site job.

Skills and Qualities:

  • Excellent communication and interpersonal skills
  • Energy and ability to work under pressure to meet deadlines and demanding targets
  • Strong analytical skills and updated knowledge of the field
  • Ability to work as a team member

Benefits:

This role offers a competitive salary and benefits package, including opportunities for career growth and development.

Other Opportunities:

Identify new business opportunities through client referrals and maintain proper records of existing and potential clients and their contracts with the company.



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