Excellent Client Experience Specialist

2 days ago

Bareilly, Uttar Pradesh, India beBeeReliability Full time ₹ 40,00,000 - ₹ 80,00,000
Job Description:

As a Guest Relations Specialist, you will be responsible for delivering exceptional client experiences. This role involves ensuring that clients and visitors receive a professional, engaging, and smooth experience throughout their interaction with the company.

The ideal candidate will possess excellent communication and interpersonal skills, as well as a pleasant personality, confidence, and customer service orientation. They will also have the ability to handle client interactions with professionalism and empathy, while maintaining accurate records of client visits, inquiries, and interactions.

Responsibilities:
  • Ensure a seamless client experience by coordinating with internal teams.
  • Greet and welcome visitors, clients, and prospective buyers.
  • Handle front desk operations, including walk-in inquiries, calls, and appointment scheduling.
  • Assist the sales and CRM teams in managing customer walk-ins, documentation, and follow-ups.
  • Provide project-related information to visitors and guide them to the concerned department.
Requirements:
  • Graduate degree in Hospitality, Business Administration, or any discipline.
  • Prior experience as a GRE/Front Office Executive/Customer Service Executive is an advantage.
Benefits:
  • Opportunity to work in a leading real estate brand.
  • Exposure to client-facing and customer relationship management roles.
  • Growth-oriented work culture with professional training and mentoring.
  • Attractive salary and incentives.

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