High-Performance Operations Manager
3 weeks ago
We're seeking an exceptional Operations Manager to drive productivity, efficiency, and profitability across our global operations.
With a proven track record in logistics, manufacturing, or e-commerce, you'll analyze data, identify trends, and implement targeted solutions to streamline workflows and boost productivity.
Key Responsibilities:
- Driving Productivity and Efficiency
- Analyze dashboard data to identify inefficiencies and areas for improvement.
- Propose and implement practical solutions to enhance operational effectiveness.
- Collaborate with stakeholders to introduce innovative processes.
Enhancing Profitability and Cost Management
- Conduct cost analyses to identify savings opportunities and enhance profitability.
- Evaluate suppliers and propose alternative solutions to improve efficiency.
- Maintain high operational standards while ensuring cost-effective processes.
Team Optimization and Support
- Assess team productivity and address imbalances in staffing levels.
- Manage freelance professionals to support peak workloads.
- Develop and deliver clear training materials to build a high-performing team.
Production Process Improvement
- Leverage data to refine production workflows and reduce errors.
- Upgrade systems, tools, and procedures to maintain scalability and quality standards.
- Ensure consistent and high-quality production processes.
Operational Coordination
- Act as the main point of contact between internal artist management and production teams.
- Resolve complex fulfillment issues and ensure production meets SLAs.
- Develop and document production processes to maintain consistency.
Logistics and Fulfillment Management
- Oversee logistics for international shipments, ensuring compliance with legal and customs requirements.
- Manage stock and foresee issues during periods of high demand.
- Introduce systems to automate and streamline special project workflows.
Popup Exhibition Management
- Plan and execute pop-up art exhibitions in major cities.
- Handle logistics, artwork transportation, and installation setup.
- Manage project timelines, budgets, and on-site teams for seamless execution.
Product Imagery Management
- Liaise with freelance retouchers to deliver high-quality visual assets for e-commerce stores.
- Maintain a pool of freelance resources and oversee quality control.
Estimated Salary: £45,000 - £60,000 per annum, depending on experience. We offer a competitive benefits package, including a performance-related bonus scheme.
The ideal candidate has 3+ years of operations management experience in industries such as logistics, manufacturing, or e-commerce. Strong analytical skills, technical proficiency in Excel, and excellent communication skills are essential. Preferred qualifications include experience with international logistics and fulfillment processes, familiarity with project management tools, and prior experience in managing exhibitions or creative production workflows.
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