Packaging Operations Manager

4 weeks ago


Noida, Uttar Pradesh, India Caterspoint Full time

Job Description:

Caterspoint is seeking an experienced Packaging Operations Manager to lead our Cloud Kitchen facility's daily operations.

Key Responsibilities:

  1. Operations Management: Manage day-to-day operations, implementing and streamlining standardized processes for enhanced efficiency and productivity.
  2. Kitchen Inspection: Regularly inspect kitchen equipment to ensure proper functioning.
  3. Stock Management: Order, receive, and stock kitchen items following FIFO and FEFO standards.
  4. Safety and Sanitation: Maintain a healthy and safe environment by adhering to sanitation regulations and organizational standards.
  5. Customer Complaints: Address customer complaints, conduct root cause analysis, and implement strategies to prevent future issues.
  6. Efficient Operations: Multitask by taking orders, packing efficiently, and serving safe and hygienic food to customers.
  7. Scheduling and Coverage: Ensure proper employee schedules to maintain customer service standards.
  8. Inventory Coordination: Monitor inventory levels and coordinate replenishment to prevent stockouts.
  9. Effective Communication: Stay informed about management updates and effectively communicate them to the team.
  10. Professional Standards: Uphold dress code, grooming standards, and punctuality in the outlet.

Requirements and Skills:

Leadership Skills: Ability to lead and motivate a diverse team.

Operational Efficiency: Keeping a track record of improving operational processes.

Customer Satisfaction: Focus on enhancing customer experience with different strategies.

Communication: Clarity and effectiveness in communication, both written and verbal.

Compliance: Understanding and adherence to health and safety regulations.

Industry Knowledge: Understanding of current trends and challenges in the Cloud Kitchen space.

Adaptability: Ability to adapt to changing market trends and business environments.

Team Management: Effectiveness in recruiting, training, and leading a cohesive team.



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