Retail Transformation Specialist

22 hours ago

Bengaluru, Karnataka, India beBeeRetail Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Retail Expertise Required

Job Summary:

We are seeking a seasoned retail professional to lead business transformation initiatives across the retail and quick-service restaurant sectors.

Main Responsibilities:

  • Conduct workshops to understand client pain points, business processes, reporting, and dashboarding needs.
  • Translate business requirements into functional specifications.
  • Derive technical fit documents from functional specifications obtained during workshops.
  • Identify and highlight feature, reporting, and dashboarding gaps.
  • Collaborate with technical teams to configure and deploy systems aligned with business objectives.
  • Act as a trusted advisor to marketing, operations, and IT teams.
  • Maintain alignment between business strategy and technology roadmap.
  • Ensure all functional specifications are deployed in the software (reports, dashboards, models, audiences, etc.).
  • Train super users of our clients on the platform.
  • Explain the support mechanism and set cadences for support/business-related queries.
Essential Skills & Qualifications:
  • Minimum 5 years of experience in retail or QSR consulting, business analysis, or solution delivery.
  • Strong understanding of retail/QSR operations: POS, loyalty, CRM, inventory, and customer experience.
  • Familiarity with Marketing Automation tools and their functionality.
  • Knowledge of analytics platforms (e.g., Power BI, Tableau, Google Analytics) is preferred.
  • Excellent communication, stakeholder management, and presentation skills.
  • Able to work in fast-paced, client-facing environments.

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