Retail Business Transformation Expert

2 days ago

Bengaluru, Karnataka, India beBeeFunctional Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Overview

Algonomy is a leading provider of AI-enabled solutions for eCommerce, Marketing, Merchandising, and Supply Chain. We are seeking a dynamic and results-driven Retail/QSR Functional Consultant to lead business transformation initiatives across retail and quick-service restaurant (QSR) operations.

This individual will bridge the gap between business needs and technology solutions, driving customer engagement, operational efficiency, and revenue growth.

  • Conduct workshops to understand client pain points, business processes, reporting & dashboarding needs.
  • Translate business requirements into functional specifications.
Key Responsibilities:Client Engagement & Discovery
  • Conduct workshops to understand client pain points, business processes, reporting & dashboarding needs.
  • Translate business requirements into functional specifications.
Techno Functional Aspects
  • Translate the functional specifications derived from the workshop to a technical fit document.
  • Identify & highlight feature/reporting/dashboarding gaps.
  • Collaborate with technical teams to configure and deploy systems aligned with business goals.
Stakeholder Collaboration
  • Act as a trusted advisor to marketing, operations, and IT teams.
  • Ensure alignment between business strategy and technology roadmap.
Effective Onboarding
  • Ensure all functional specifications are deployed in the software (reports, dashboards, models, audiences etc).
  • Train super users of our clients on the platform.
  • Explain the support mechanism and set cadences for support / business related queries.
Requirements:Essential Skills:
  • 5+ years of experience in retail or QSR consulting, business analysis, or solution delivery.
  • Strong understanding of retail/QSR operations: POS, loyalty, CRM, inventory, and customer experience.
  • Knowledge of Marketing Automation tools & how they function.
  • Familiarity with analytics platforms (e.g., Power BI, Tableau, Google Analytics) is preferred.
  • Excellent communication, stakeholder management, and presentation skills.
  • Ability to work in fast-paced, client-facing environments.
Desirable Qualifications:
  • Experience with omnichannel retail or QSR transformation projects.
  • Knowledge of cloud platforms (Azure, AWS, GCP) and API integrations.

At Algonomy, we help consumer businesses maximize customer value by automating decisioning across their retail business lifecycle. We are a trusted partner to more than 400 leading brands, with a global presence spanning over 20 countries. Our innovations have garnered recognition from top industry analysts such as Gartner and Forrester.

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