Senior Manager
5 days ago
Senior Manager Quality and Training Developments Role
About Open Destinations
At Open Destinations, a leading services and technology provider exclusive to the travel industry, we are committed to delivering high-quality services to our customers. With over 25 years of real-world experience and a team of 700+ travel professionals working 24X7 with 100+ customers globally, we are constantly striving to scale our services and support travel businesses.
Key Responsibilities
- Strategic Quality Management: Assist Operations in delivering high-quality service to customers by conducting regular audits and identifying areas for improvement.
- Quality Audits and Compliance: Ensure compliance with established standards by conducting regular audits and implementing improvements.
- Performance Improvement Initiatives: Lead and drive performance improvement initiatives proactively, focusing on quality and training.
- Training and Development: Develop and implement training programs for new and existing staff, enhancing their skills and knowledge.
- Team Leadership and Mentorship: Lead and mentor a team of training and quality professionals, fostering a positive work environment.
- Business Support: Assist in the transition of new business/projects, providing strategic support.
Requirements
- Leadership Experience: 10+ years of experience in leading quality and training functions in an outsourcing business.
- Leadership Skills: Excellent leadership and team management skills, with the ability to motivate and guide a team.
- Communication Skills: Exceptional communication and presentation skills, with the ability to analyze data and make informed decisions.
- Knowledge and Skills: Excellent knowledge of process improvement methodologies, preferably Lean and Six Sigma, with certification a plus.
-
Presales Executive
3 weeks ago
Goa, Goa, India Manasum Senior Living Full time**Lead Generation and Qualification**: - Respond promptly to leads generated through various online platforms such as Google Ads, Meta Ads, YouTube Ads, etc. - Qualify leads based on predefined criteria to ensure they match the company's target market and have genuine interest. - **CRM Management**: - Utilize CRM software efficiently to track and manage...
-
Senior Estate Manager
2 weeks ago
Goa, India Jaglax Homes Full timeJob Title: Senior Estate ManagerAbout the Role:Jaglax Homes is seeking a highly experienced Senior Estate Manager to oversee the smooth operations of our luxury property in Siolim, Goa.Key Responsibilities:Supervise housekeeping, maintenance, and inventory management teamsManage vendor relationships and ensure exceptional guest experiencesOversee billing,...
-
Senior Operations Manager
2 weeks ago
Goa, India Open Destinations Full timeJob Title: Senior Operations ManagerCompany Overview: Open Destinations Limited is a leading services and technology provider exclusive to the travel industry, with over 25 years of real-world experience.Job Summary: We are seeking a Senior Operations Manager to oversee key customer accounts, formulate strategy, improve performance, select and retain the...
-
Senior Operations Manager
3 weeks ago
Goa, India Open Destinations Full timeJob Title: Senior Operations ManagerCompany Overview:Open Destinations Limited is a leading services and technology provider exclusive to the travel industry, with more than 25 years' real-world experience. Our team consists of 700+ travel professionals who work 24X7 with 100+ customers globally to support and scale travel businesses.Job Summary:We are...
-
Senior Operations Manager
2 weeks ago
Goa, India Open Destinations Full timeAbout the Role: We are seeking an experienced Senior Operations Manager to oversee key customer accounts and lead our Business Support Service (BSS) division.Key Responsibilities:Lead and oversee day-to-day operations to meet client SLAs.Manage client relationships and grow outsourced operations.Identify and manage operational risks, ensuring compliance...
-
Senior Manager – Training and Quality
3 weeks ago
Goa, India Open Destinations Full timeJob Title: Senior Manager – Training and QualityAbout the Role:We are seeking a highly experienced Senior Manager to lead our Training and Quality functions. As a key member of our Business Support Services team, you will be responsible for delivering high-quality services to our customers.Key Responsibilities:Strategic Quality Management of the Business...
-
Senior Financial Operations Manager
2 weeks ago
Goa, India ReckRute Full timeKey Responsibilities: Manage all financial activities at the Corporate Office. Oversee financial activities at various Resorts of the organization.Leadership and Team Management:Direct the calculation and distribution of wages and salaries.Prepare regular reports and summaries of accounting activities.Develop financial statements and debtors'...
-
Quality and Training Senior Manager
3 days ago
Goa, India Open Destinations Full timeJob Title: Senior Manager – Training and QualityAbout the Role:As a Senior Manager – Training and Quality at Open Destinations Limited, you will play a critical role in delivering high-quality service to our customers. Your expertise in quality management and training will be instrumental in driving business growth and excellence.Key...
-
Senior Manager – Training and Quality
4 weeks ago
Goa, India Open Destinations Full timeJob Title: Senior Manager Quality and TrainingCompany Overview:Open Destinations Limited is a leading services and technology provider exclusive to the travel industry, with over 25 years of real-world experience. Our team consists of 700+ travel professionals who work 24/7 with 100+ customers globally to support and scale travel businesses.Job Summary:We...
-
Senior Hotel Finance Manager
2 weeks ago
Goa, India ReckRute Full timeKey ResponsibilitiesFinancial ManagementOversee all financial activities at the Corporate Office.Monitor financial activities at the various Resorts of the organization.Team ManagementCalculate and distribute wages and salaries to the team.Prepare regular reports and summaries of accounting activities.Prepare financial statements and debtors' listings.Verify...
-
Goa, India Open Destinations Full timeJob Title: Senior Manager – Training and Quality SpecialistAbout the Role:As a Senior Manager – Training and Quality Specialist at Open Destinations, you will play a critical role in leading our Training and Quality functions. You will be responsible for managing a team of training and quality professionals, developing and implementing training...
-
Senior Construction Manager
3 weeks ago
Goa, India Ascentis Group Full timeAbout Ascentis GroupAscentis Group is a leading international project management firm with a strong presence in South Asia and Africa. Our expertise spans the entire project lifecycle, from feasibility to commissioning, with a focus on delivering high-quality and innovative solutions to the real estate sector.Key ResponsibilitiesProgramme Management: Provide...
-
Senior Manager – Training and Quality
2 weeks ago
Goa, India Open Destinations Full timeJob Title: Senior Manager – Training and QualityCompany Overview:Open Destinations Limited is a leading services and technology provider exclusive to the travel industry, with over 25 years of real-world experience. Our team consists of 700+ travel professionals who work 24/7 with 100+ customers globally to support and scale travel businesses.Key...
-
Senior Manager – Training and Quality
3 weeks ago
Goa, India Open Destinations Full timeJob Title: Senior Manager – Training and QualityCompany Overview:Open Destinations Limited is a leading services and technology provider exclusive to the travel industry, with over two decades of real-world experience. Our team consists of 700+ travel professionals who work 24/7 with 100+ customers globally to support and scale travel businesses.Key...
-
Senior Administrative Officer
3 weeks ago
Goa, India The Indian Hotels Company Limited Full timeJob SummaryThe Indian Hotels Company Limited is seeking a highly skilled and experienced Senior Administrative Officer to provide top-level administrative support to the Senior Vice President Operations, Goa. The ideal candidate will be responsible for preparing presentations, managing schedules and travel arrangements, organizing meetings and events, and...
-
Senior Test Lead
3 weeks ago
Goa, India Infuse Consulting Ltd Full timeJob Title: Senior Test LeadInfuse Consulting Ltd is seeking a highly skilled Senior Test Lead to join our team. As a Senior Test Lead, you will be responsible for leading complex test projects, ensuring high-quality software delivery, and mentoring junior engineers.Key Responsibilities:Lead test teams in planning, estimating, managing, and reporting on...
-
Senior Manager – Training and Quality Expert
2 weeks ago
Goa, India Open Destinations Full timeJob Title: Senior Manager – Training and Quality Expert Company Overview Open Destinations Limited is a leading services and technology provider exclusive to the travel industry, with over 25 years of real-world experience. Our team consists of 700+ travel professionals who work 24/7 with 100+ customers globally to support and scale travel businesses. ...
-
Senior Test Lead
4 weeks ago
Goa, India Infuse Consulting Ltd Full timeJob Title: Senior Test LeadInfuse Consulting Ltd is seeking a highly skilled Senior Test Lead to join our team. As a Senior Test Lead, you will be responsible for leading complex test projects, working with business analysts and project teams to understand solutions and requirements, and providing informal training and guidance on test processes and...
-
Senior Product Designer
3 weeks ago
Goa, India Hiring Infinity Full timeJob Title: Senior Product DesignerWe are seeking a highly skilled Senior Product Designer to join our team at Hiring Infinity. As a Senior Product Designer, you will be responsible for creating user-centered designs that meet business requirements and user feedback.Key Responsibilities:Creating user flows, wireframes, prototypes, and mockupsTranslating...
-
Senior Operations Director
4 weeks ago
Goa, India Open Destinations Full timeJob Title: Senior Operations ManagerCompany Overview: Open Destinations Limited is a leading services and technology provider to the travel industry, with over 25 years of experience. Our team of 700+ travel professionals works 24/7 with 100+ customers globally to support and scale travel businesses.Job Summary: We are seeking a Senior Operations Manager to...