Executive Administrator

3 days ago


Rishikesh UL IN beBeeGuestExperience Full time ₹ 15,00,000 - ₹ 18,00,000

**Job Title:** Front Office Executive

Key Responsibilities:
  • Manage guest check-in and check-out procedures.
  • Greet guests, verify reservations, register them, assign rooms, issue keys, and collect payments.
Reservation Management:
  • Handle all incoming reservations, modifications, and cancellations via phone, online, or in-person.
Guest Services:
  • Answer questions about hotel amenities, services, local attractions, and assist with special requests or issues.
Communication:
  • Answer incoming calls, screen and forward calls, take messages, and respond to guest inquiries via email or in person.
Financial Transactions:
  • Manage cash handling, process payments, and maintain accurate records for financial reporting.
Administrative Tasks:
  • Maintain updated guest records, manage room inventory, prepare reports, and perform other administrative duties.
Department Coordination:
  • Liaise with housekeeping, maintenance, and other departments to ensure guest needs are met and services are coordinated efficiently.
Front Desk Maintenance:
  • Ensure the front desk area is clean, organized, and presentable at all times.


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