Expert ServiceNow Solutions Architect

7 days ago

Hyderabad, Telangana, India beBeeSolution Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Overview

We are seeking a seasoned ServiceNow Solution Architect to spearhead the design and implementation of Conversational Catalog solutions.

About the Role
  • Design and implement Conversational Catalog solutions using ServiceNow Virtual Agent and Now Assist.
  • Lead design and implementation efforts to enhance user experiences by enabling natural language interactions and optimizing catalog workflows across enterprise service domains.
Key Qualifications
  • 8+ years of experience in IT with 4+ years in ServiceNow platform architecture.
  • Strong understanding of ServiceNow Service Catalog, Request Management, and Flow Designer.
  • Exceptional problem-solving and communication skills.
Preferred Skills
  • Certified ServiceNow System Administrator (CSA) and Application Developer (CAD).
  • Hands-on experience with Virtual Agent, Employee Center, and CSM/ITSM modules.
Technical Expertise
  • JavaScript, Glide Script, REST/SOAP APIs, and ServiceNow AI/ML capabilities.
  • Familiarity with Now Assist, AI Search, and Predictive Analytics.

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