Principal Quality Assurance Specialist
3 days ago
About our team
We're a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes.
We take pride in our consultative and design thinking approach, driving progress by enabling customers to run businesses with unmatched efficiency and innovation.
Our 12,500+ professional team is committed to upholding the Group's legacy.
We prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities.
Job Title: Lead Test Engineer
Key Responsibilities
UAT Strategy & Planning:
Define UAT scope, objectives, and success criteria aligned with Sales - CRM workflows.
Develop UAT test plans, schedules, and resource allocation.
Coordinate with stakeholders to align testing goals with Sales - CRM operations.
Test Case Management:
Oversee creation and execution of test cases based on business requirements.
Ensure coverage of critical Sales - CRM processes (e.g., lead management, opportunity tracking, quote generation).
Team Leadership:
Lead and mentor UAT testers and business users.
Coordinate cross-functional testing efforts and manage dependencies.
Defect Management:
Track, analyze, and escalate defects.
Collaborate with development and QA teams for resolution.
Environment & Data Setup:
Ensure UAT environment mirrors production.
Manage test data preparation and validation.
Compliance & Documentation:
Ensure adherence to regulatory standards.
Maintain documentation of test results, issues, and resolutions.
Required Skills & Qualifications:
Bachelor's or Master's degree in Computer Science, Engineering, or related field.
Strong understanding of Sales - CRM Platform - Microsoft D365s.
Experience with JIRA, Confluence, TestRail, or similar tools.
Familiarity with Agile, Scrum methodologies.
API Integration testing
Excellent analytical, problem-solving, and communication skills.
ISTQB, PMP, or similar certifications preferred.
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