Global Team Leader

1 day ago

Allahabad, Uttar Pradesh, India beBeeProgramServiceManager Full time ₹ 12,00,000 - ₹ 18,00,000
Job Opportunity for Program Service Manager

This role is responsible for the hiring, training, and performance management of trip leaders who lead senior Americans on land tours in South India and Sri Lanka.

The ideal candidate will have experience in hiring, training, coaching, and managing individual and team performances, with a strong background in the travel sector. They will be able to motivate people while building relationships based on trust, accountability, and mutual respect.

Responsibilities:
  • Hire and train trip leaders based on their culture fit with our company values.
  • Develop hiring and training plans to staff all departures with high-performing trip leaders.
  • Lead trip leader meetings and training in an office environment and on-the-road trip simulations.
  • Drive achievement of regional excellence goals through live coaching of trip leaders over the phone, via video conference calls, and in-person.
  • Ride along with trip leaders while on tour to support performance.
  • Plan and strongly lead annual trainings and mini-trainings in South India and Sri Lanka to support the trip leader team to achieve excellence goals.
  • Assign trip leaders based on past performance and company needs.
  • Interact regularly with travelers on site.
  • Offer 24/7 emergency support for all trip leaders.
Requirements:
  • 3+ years' experience in hiring, training, coaching, and managing individual and team performances (travel sector is an advantage).
  • A strong and engaging leader who is flexible, analytical, creative, independent, and highly organized.
  • Well-known about South India and Sri Lanka.
  • Proven ability to motivate people while building relationships based on trust, accountability, and mutual respect.
  • General administrative skills including working knowledge with databases and Microsoft Office-Word & Excel.
  • Ability to travel up to 50% of the time.
  • Ability to communicate 1x1 using feedback model.
  • Demonstrated success in making tough decisions and taking risks.
  • Excellent verbal and written command of the English language.
  • Confidence in public speaking and presentation.
What We Offer:
  • Competitive salary package.
  • 5 Days Work Week.
  • Vacation 18 days.
  • Health and Accident Insurance.
  • Incentive Bonus based on targeted results.
  • Personal and Professional Growth – Available on request.
  • Milestone Bonus + Travel certificate for every next 5th anniversary of employment.
  • Associate Deals – WORLDWIDE GC Tour packages available to associates @ discounted price.
  • Referral Bonus.
  • Full training program onsite.
  • Unique Corporate Culture.
  • Working as part of an international team (exposure to colleagues in worldwide offices).

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