
Customer Service Ambassador
1 day ago
About this Role:
We are seeking an experienced Customer Service Ambassador to join our global team. This individual will be responsible for delivering exceptional customer experiences through proactive communication, issue resolution, and timely response to customer inquiries.
Key Responsibilities:
- Respond to customer queries via email, chat, and phone
- Communicate clearly, patiently, and professionally
- Solve issues by coordinating with internal teams
- Keep accurate records of interactions in our CRM
- Identify opportunities for process improvements
You're a Great Fit If:
- You have 0–2 years of experience in customer service (internships count)
- You are fluent in written & spoken English
- You are calm, empathetic & solution-oriented
- You can manage time, multitask & stay organised
- You hold a graduate degree in any stream
- Bonus: You have worked in e-commerce or with global customers before
Why Choose Us?
We value people who take ownership and bring a human touch to every interaction. If you're looking for a place to learn, grow, and make customers genuinely happy, this is the right opportunity.
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