Luxury Client Service Representative

15 hours ago

Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 37,50,000 - ₹ 50,00,000

As a premium client handler, you will be the face of our organization.

The role involves:

  • Attending phone calls to deliver exceptional customer service
  • Maintaining accurate and up-to-date client databases
  • Validating client details for seamless communication

You will also efficiently forward leads to relevant stakeholders, build and maintain profitable relationships with key customers, and address customer complaints promptly.

Key responsibilities include:

  • Meeting with managers to plan strategically and understand key customer individual needs
  • Conducting business reviews using CRM programs to verify and validate leads before forwarding to senior team members
  • Ensuring the highest level of customer service even after office hours

This is an opportunity to work in the luxury interior design industry, handling customer-related tasks, and providing top-notch support to clients.

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