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Human Resources Service Delivery Specialist

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Chennai, Tamil Nadu, India beBeeServiceNow Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description

We are seeking an experienced ServiceNow HRSD Developer to design, implement and enhance ServiceNow Human Resources Service Delivery (HRSD) solutions. The ideal candidate will have a deep understanding of HR processes and the ability to integrate ServiceNow with enterprise systems.

The successful applicant will be responsible for:

  • Designing and implementing ServiceNow HRSD modules including Case and Knowledge Management, Employee Center, Lifecycle Events, and HR Services.
  • Customizing and configuring HR workflows, forms, catalog items, and portal experiences.
  • Developing and maintaining integrations between ServiceNow and third-party HR platforms.
  • Collaborating with HR and IT stakeholders to gather requirements and translate them into functional solutions on the ServiceNow platform.

Key Deliverables:

  • Design and implementation of ServiceNow HRSD solutions that streamline and elevate the employee experience.
  • Development and maintenance of integrations between ServiceNow and third-party HR platforms.
  • Configuration and customization of HR workflows, forms, catalog items, and portal experiences.

Requirements:

  1. Bachelor's degree in Computer Science, IT or a related field.
  2. 5+ years of experience working on the ServiceNow platform, with a minimum of 3+ years in HRSD module development and implementation.
  3. Strong knowledge of ServiceNow HRSD capabilities, including Case Management, Knowledge Management, Lifecycle Events, and Employee Center/Portal.
  4. Proficient in ServiceNow scripting (JavaScript, Glide, Server/Client Scripts, Flow Designer).
  5. Experience in integrating ServiceNow with HRIS systems such as Workday, SAP SuccessFactors, etc.
Benefits

The successful applicant can expect:

  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.