Customer Retention Specialist
2 weeks ago
At Prudent Insurance Brokers Pvt Ltd., we are seeking a skilled Customer Retention Manager to join our team. As a key member of our organization, you will be responsible for managing the Employee Benefits portfolio of our corporate clients.
Key Responsibilities:- Implement a delivery strategy to ensure customer satisfaction, dependence, and service patronage.
- Build and maintain effective relationships with key corporate customers.
- Communicate with clients to identify their requirements and make necessary adjustments to meet client needs.
- Utilize various mediums to engage with customers and provide quick assistance and resolution.
- Keep customers updated on the latest products and service offerings.
- Expand the customer base by upselling and cross-selling.
- Ensure agreed deliverables are met in a timely manner.
- Collaborate with relevant stakeholders to ensure customer satisfaction.
- Excellent communication skills.
- Good listening skills and ability to determine clients' needs efficiently.
- Proficient in using Excel, Word, and PowerPoint.
- Good technical knowledge about Employee health Insurance/General Insurance products.
- Experience in General Insurance/Insurance Brokers.
- Years of experience: 5 to 9 years.
- Education qualification: Bachelor's Degree, Master's Degree.
- Certifications: Any Insurance Qualification (preferred).
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Retention Marketing Specialist
2 weeks ago
Gurgaon, Haryana, India Pouring Pounds India Pvt. Ltd . Full timeUnlock Your Potential as a Retention Marketing SpecialistCashKaro, India's largest Cashback and Coupons platform, is seeking a talented Retention Marketing Specialist to join our dynamic team. As a key member of our marketing department, you will play a pivotal role in driving customer retention and growth through lifecycle communications, segmentation, and...
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Retention Marketing Specialist
2 weeks ago
Gurgaon, Haryana, India Pouring Pounds India Pvt. Ltd . Full timeUnlock Your Potential as a Retention Marketing SpecialistCashKaro, a leading cashback and coupons platform, is seeking a talented Retention Marketing Specialist to join our team. As a key member of our marketing team, you will be responsible for developing and executing strategies to retain and grow our customer base.Key Responsibilities:Develop and...
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Customer Retention Manager
2 weeks ago
Gurgaon, Haryana, India Prudent Insurance Brokers Pvt Ltd. Full timeJob Summary:Prudent Insurance Brokers Pvt Ltd. is seeking a skilled Customer Retention Manager to oversee the Employee Benefits portfolio of our corporate clients.Key Responsibilities:Develop and implement a delivery strategy to ensure customer satisfaction, loyalty, and service patronage.Build and maintain effective relationships with key corporate...
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Customer Service Specialist
4 days ago
Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full timeAt HireBloc Ventures Pvt Ltd, we're seeking a skilled Customer Service Specialist to deliver exceptional support to our clients. This role involves providing timely and accurate information about our products and services, handling customer complaints with professionalism and empathy, and collaborating with internal teams to improve customer support...
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Customer Service Representative
2 weeks ago
Gurgaon, Haryana, India Amplifon Full timeJob Profile:As a Sales and Retention Specialist, you will play a crucial role in ensuring client satisfaction and retention.Key Responsibilities:Contact potential or existing customers to inform them about a product or service using scripts.Make daily calls on a dialer and manually to approximately 100 customers per day.Ask questions to understand customer...
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CRM Manager
1 week ago
Gurgaon, Haryana, India TETR - College of Business Full timeThe TETR College of Business is seeking a CRM Manager to develop and implement a customer-centric strategy that drives growth and retention. As a key member of our team, you will be responsible for defining and executing a CRM strategy that enhances customer acquisition, retention, and loyalty.Key Responsibilities:- Develop and implement a CRM strategy that...
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Customer Success Specialist
2 weeks ago
Gurgaon, Haryana, India Nexii Labs Full timeJob DescriptionWe are seeking a highly skilled Customer Success Executive to join our team at Nexii Labs.Responsibilities:Provide top-notch technical support and ad-hoc training to customers using our product, responding to inbound queries in a timely and professional manner.Ensure customer satisfaction by educating them about the product's functional...
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Customer Success Specialist
2 weeks ago
Gurgaon, Haryana, India Nexii Labs Full timeKey ResponsibilitiesWe are seeking a highly skilled and motivated individual to join our team as a Customer Success Executive. The successful candidate will be responsible for providing exceptional technical support and ad-hoc training to our customers, ensuring they remain satisfied with our product by educating them about its functional capabilities and...
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Customer Success Manager
2 weeks ago
Gurgaon, Haryana, India Cogoport Full timeCustomer Success ProfessionalCogoport is seeking a seasoned Customer Success professional to spearhead day-to-day engagements with top-tier clients across the region. This role requires cultivating and nurturing strong relationships with diverse clientele, ensuring their satisfaction and loyalty to Cogoport's services and products.Key ResponsibilitiesDevelop...
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Customer Success Manager
2 weeks ago
Gurgaon, Haryana, India Cogoport Full timeCustomer Success ProfessionalCogoport is seeking a seasoned Customer Success professional to lead day-to-day engagements with top-tier clients across the region. This role involves cultivating and nurturing strong relationships with a diverse clientele, ensuring their satisfaction and loyalty to Cogoport's services and products.Key ResponsibilitiesDevelop...
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Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India GLG Full timeGLG is seeking a Customer Support Specialist to join their team in Gurgaon. As a Member Solutions Associate, you will be responsible for delivering exceptional customer support and managing relationships with GLG's Network Members, which include former C-suite executives, academics, scientists, policy specialists, former public sector leaders, and other top...
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Customer Service Representative
7 days ago
Gurgaon, Haryana, India Careerxtra Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Careerxtra. As a Dutch speaking customer support specialist, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, chat, and social media.Key Responsibilities:Multi-Channel Communication: Engage with...
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Content Marketing Specialist
6 days ago
Gurgaon, Haryana, India Snaphunt Full timeThe OpportunityWe are seeking a highly skilled Content Marketing Specialist to join our team at Snaphunt. The ideal candidate will be responsible for creating and executing content marketing campaigns to drive traffic, engagement, leads, sales, and customer retention.The RoleDevelop and execute content marketing strategies and editorial plans in line with...
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Customer Success Specialist
2 weeks ago
Gurgaon, Haryana, India Leegality Full timeJob Title: Customer Success- Implementation SpecialistLeegality is India's first Document Infrastructure Platform, revolutionizing the way businesses complete paperwork. With a strong presence in the market, we have successfully served 2000+ businesses, including large enterprises and high-growth companies.Job DescriptionWe are seeking a highly skilled...
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Customer Service Specialist
4 days ago
Gurgaon, Haryana, India Demographic HR Services Full timeWe are seeking a skilled Customer Service Specialist to join our Demographic HR Services team.Key Responsibilities:• Handle customer inquiries and provide effective resolutions.• Work in a rotational shift, including evenings and weekends.• Collaborate with colleagues to achieve team goals.Requirements:• Graduate or undergraduate degree.• 1 year of...
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Customer Service Specialist
1 week ago
Gurgaon, Haryana, India Snaphunt Full timeThe OpportunityWe are seeking a skilled Customer Service Specialist to join our team at Snaphunt. As a key member of our customer management solutions, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Handle inbound calls and emails in a professional manner.Resolve customer inquiries and requests, ensuring strong...
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Customer Experience Specialist
1 week ago
Gurgaon, Haryana, India Cars24 Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Contact Centre Specialist at Cars24 Australia.Key Responsibilities:1. Provide exceptional customer service and support to our customers through various communication channels.2. Work closely with the customer operations team to ensure seamless car delivery...
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Training and Development Specialist
3 days ago
Gurgaon, Haryana, India May I Help You Full timeJob SummaryWe are seeking a highly skilled Training and Development Specialist to join our team at May I Help You.About the RoleAs a Training and Development Specialist, you will be responsible for designing and delivering training programs to our BPO team members.Key ResponsibilitiesDevelop and implement training plans to enhance the skills and knowledge of...
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Customer Experience Specialist
3 days ago
Gurgaon, Haryana, India Cars24 Full timeAbout the Role:As a Customer Experience Specialist at Cars24, you will be the voice of our customers, ensuring their needs are met and exceeded. Your biggest job will be to help our customers buy used cars online on our website, using a warm attitude, exceptional communication skills, and a highly professional demeanor.Responsibilities:* Be the brand...
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Customer Success Specialist
6 days ago
Gurgaon, Haryana, India Pranam Recruiters Full timeAt Pranam Recruiters, we are seeking a highly motivated and results-driven Customer Success Specialist to join our team. This role will provide you with the opportunity to work in a fast-paced sales-driven environment while ensuring exceptional customer service.Key Responsibilities:Develop and maintain strong relationships with clients to ensure a seamless...