Training and Development Specialist
3 weeks ago
Job Summary
We are seeking a highly skilled Training and Development Specialist to join our team at May I Help You.
About the Role
As a Training and Development Specialist, you will be responsible for designing and delivering training programs to our BPO team members.
Key Responsibilities
- Develop and implement training plans to enhance the skills and knowledge of our team members.
- Design and deliver interactive and engaging training sessions to promote learning and retention.
- Collaborate with subject matter experts to create training content that meets the needs of our team members.
- Evaluate the effectiveness of training programs and make recommendations for improvement.
Requirements
To be successful in this role, you will need:
- Relevant experience in training and development, preferably in the BPO industry.
- Strong knowledge of adult learning principles and training methodologies.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
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