Training and Development Specialist

3 weeks ago


Gurgaon, Haryana, India May I Help You Full time

Job Summary

We are seeking a highly skilled Training and Development Specialist to join our team at May I Help You.

About the Role

As a Training and Development Specialist, you will be responsible for designing and delivering training programs to our BPO team members.

Key Responsibilities

  1. Develop and implement training plans to enhance the skills and knowledge of our team members.
  2. Design and deliver interactive and engaging training sessions to promote learning and retention.
  3. Collaborate with subject matter experts to create training content that meets the needs of our team members.
  4. Evaluate the effectiveness of training programs and make recommendations for improvement.

Requirements

To be successful in this role, you will need:

  • Relevant experience in training and development, preferably in the BPO industry.
  • Strong knowledge of adult learning principles and training methodologies.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.


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