Senior Customer Experience Solutions Specialist

3 days ago


Aurangabad, Maharashtra, India beBeeEngineer Full time ₹ 18,00,000 - ₹ 24,00,000
Our Ideal Candidate: UCCE Engineer

The Role:

We're looking for a seasoned engineer to join our team in a key location. If you have strong hands-on experience with UCCE components and a passion for delivering seamless customer experiences, this opportunity is for you.

Key Responsibilities:

  • Install and configure UCCE components including ICM, CVP, CUIC, Finesse, CCMP, VVB, CUSP
  • Collaborate with cross-functional teams to design and implement efficient call flows
  • Provide consulting and technical support to clients and internal stakeholders
  • Troubleshoot and resolve issues related to UCCE components and deployments
  • Participate in solution design discussions and contribute to high-level architecture planning

Required Skills:

  • Proven experience in installation and configuration of UCCE components
  • Strong consulting skills with excellent communication and presentation abilities
  • Basic troubleshooting and design knowledge of UCCE components and call flows

Preferred Skills:

  • High-level design understanding of UCCE architecture
  • In-depth knowledge of CVP deployment model call flows

For More Information:

Feel free to DM us or share your resume at hridika.juneja.ext@capgemini.com / ankita.a.yadav@capgemini.com



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