Technical Support Specialist

5 days ago

Morbi, Gujarat, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

At our organization, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our technical support department, you will be responsible for providing expert-level technical assistance to end-users, resolving hardware and software issues, and ensuring seamless operations of our computer systems.

Job Description:

We are looking for a talented individual who can deliver top-notch technical support services to our clients. The successful candidate will have a strong background in desktop and network services, with excellent troubleshooting and problem-solving skills.

Required Skills and Qualifications:

  • Education: Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience: Minimum 4-5 years of experience in IT support roles, handling end-user devices, printers, and basic networking.
  • Technical Skills: Proficient in Windows Desktop OS & Mac OS installation, configuration, and troubleshooting. Joining systems to domain (AD), applying group policies. Installing and updating Microsoft 365 applications and third-party software. Basic printer configuration and troubleshooting. Antivirus/EDR installation and verification.
  • Soft Skills: Strong communication and user-handling skills. Proactive, disciplined, and well-organized. Ability to multitask and prioritize based on urgency and impact.

Benefits:

As a Technical Support Specialist, you will enjoy a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.

Others:

This role requires a high level of physical fitness to transport and set up heavy equipment, as well as good hearing and eyesight. Awareness of all aspects of Health and Safety, including electrical safety within the environment is also essential.

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