Business Operations Specialist

2 weeks ago


Noida, Uttar Pradesh, India Paytm Full time
About the Role: As a Business Analyst for Paytm Collections, you will be responsible for managing end-to-end projects for the Collections team. You will work closely with the business team to understand their requirements and translate them into detailed Business Requirement Documents (BRDs) for the Product team. Your primary goal will be to ensure timely delivery of high-quality solutions.

Key Responsibilities:

* Work closely with the business team to understand their requirements and translate them into detailed BRDs for the Product team.
* Prioritize and manage the backlog of requirements in collaboration with the business team to ensure that the product roadmap is aligned with business priorities.
* Develop and maintain project plans, timelines, and resource allocation to ensure timely delivery of high-quality solutions.
* Conduct demos of live features and ensure that they meet the expectations of the business team and stakeholders.
* Conduct User Acceptance Testing (UAT) sessions with Tech teams to ensure that the product meets the desired quality standards.
* Conduct market analysis and research to understand the competitive landscape and identify new opportunities for the Collections team.
* Interact with vendors to evaluate their products and services for potential integration with Paytm Collections.

Requirements:

* Bachelor's degree in Computer Science, Engineering, or a related field.
* 1+ years of experience as a Project Manager, preferably in the financial services or technology industry.
* Strong project management skills, including the ability to develop and manage project plans, prioritize tasks, and track progress.
* Strong analytical and problem-solving skills, with the ability to understand complex business problems and translate them into technical requirements.
* Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
* Experience in market research and analysis is a plus.
* Experience working with Agile methodologies is a plus.

Why Paytm:

* A collaborative output-driven program that brings cohesiveness across businesses through technology.
* Improve the average revenue per user by increasing cross-sell opportunities.
* A solid 360-degree feedback from your peer teams on your support of their goals.
* Respect, that is earned, not demanded from your peers and manager.

Compensation:

If you are the right fit, we believe in creating wealth for you. With enviable 500 million+ registered users, 21 million+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the story.

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