Professional Services Lead

1 day ago

Anantapur, Andhra Pradesh, India beBeeImplementation Full time US$ 90,000 - US$ 1,50,000
Job Title

We are seeking a seasoned professional to own and execute HighRadius Cloud product implementations for Fortune 2000 clients. As an Implementation Consultant, you will be responsible for delivering the project with good quality, high value, and great customer satisfaction within the project timelines.

This job profile offers high visibility with regular client interaction as you will be the main Point of Contact during Build, Testing, and Hypercare phases of Highradius Product Implementation. The ideal candidate must be well organized, detail oriented, and possess excellent communication skills.

Key Responsibilities:
  • Carry out end-to-end client implementation of HighRadius Cloud products for Fortune 2000 companies across the globe.
  • Write SQL scripts for data gathering and configuration.
  • Run and execute the project through various phases of the project life cycle including Requirement Gathering, Design, Configuration, Testing, Cutover, Go-live, and Hyper-care.
  • Builr rapport with clients and manage them effectively. Conduct UAT and support shadow sessions with clients effectively.
  • Closely collaborate with cross-functional teams such as Product Management, Engineering, Technical teams & QA to deploy the projects with agreed KPIs
  • Test end-to-end Process flows, drive adoption by giving hand-on end-user journey training and validate value outcomes
  • Keep the Delivery Manager and/or Program Director honest and up to date on any potential risks related to Project Implementation
Requirements:
  • 2-4 years of professional services experience.
  • Bachelor's or Master's Degree (preferably from a top reputed university).
  • Good understanding of SDLC processes and Functional Consulting experience,
  • Very good communication, Analytical, problem-solving, presentation, Organizational, and Collaboration skills.
  • Exposure to international clients/projects, Exposure to BA, Domain Knowledge, Team player.
  • Experience with Order-to-Cash (O2C) related business process is a plus.
What You'll Get:
  • Competitive salary.
  • Fun-filled work culture.
  • Equal employment opportunities.
  • Opportunity to build with a global SaaS company.

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