Global Hospitality Operations Director
1 month ago
Job Summary
">The Global Hospitality Operations Director will be responsible for the efficient running of the Reservations Department in line with Hyatt International's Corporate Strategies and brand standards.
">This role requires a strong leader to manage the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximise Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt's Brand Standards.
">Key Responsibilities:
">- Manage the Reservations Department to achieve targets and objectives.
">- Work closely with Marketing and Sales teams to maximise Room Yield through effective Inventory Control.
">- Develop and implement strategies to improve customer service standards.
">- Collaborate with other departments to ensure seamless delivery of services.
">Requirements:
">- A university degree or diploma in Hospitality or Tourism management is preferred.
">- Minimum 2 years of experience as Reservation Manager, Front Office Manager or Assistant Front Office Manager in larger operations.
">- Excellent problem-solving, administrative, and interpersonal skills are essential.
">Compensation Package:
">The estimated salary for this position is around $85,000 - $110,000 per annum, depending on qualifications and experience. Additionally, the company offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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