International Customer Service Representative

4 weeks ago


Mumbai, Maharashtra, India Inwinteck Pvt Ltd Full time

Job Title: "International Customer Service"

About Inwinteck Pvt Ltd

Inwinteck Pvt Ltd is a leading provider of IT hardware maintenance services for high-end servers, storage systems, and medical equipment. With a strong presence in over 130 countries, we offer a unique opportunity for customer service professionals to grow their careers in a dynamic and fast-paced environment.

Job Description

As a Customer Service Representative at Inwinteck Pvt Ltd, you will be responsible for handling inbound calls and emails in a professional manner. You will resolve customer inquiries and requests, ensuring strong customer satisfaction and escalating feedback as required. You will also work closely with internal teams to ensure prompt and accurate order processing and delivery.

Key Responsibilities

  • Handle inbound calls and emails in a professional manner.
  • Resolve customer inquiries and requests, ensuring strong customer satisfaction.
  • Work with internal teams to ensure prompt and accurate order processing and delivery.
  • Escalate customer feedback as required.

Ideal Candidate

  • At least 1 year of experience in a customer service role, preferably in the IT industry.
  • Excellent interpersonal and written and verbal communication skills.
  • Working knowledge of IT hardware maintenance and customer service processes.

What We Offer

  • A challenging and rewarding role in a dynamic and fast-paced environment.
  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package.


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