Senior Implementation Conversion Specialist

3 days ago


Gurgaon, Haryana, India FIS Full time

Job Title: Senior Implementation Conversion Specialist

Job Summary:

We are seeking a highly skilled Senior Implementation Conversion Specialist to join our team at FIS. As a key member of our implementation team, you will be responsible for delivering and managing large-scale technical contact center implementations.

Key Responsibilities:

  • Manage and deliver large-scale technical contact center implementations
  • Develop and maintain knowledge in RPA, CTI, Agent Desktops, Chatbot, Voicebot, and Voice recording
  • Work with cross-functional teams to ensure successful implementation and delivery
  • Collaborate with stakeholders to identify and address technical issues

About the Team:

Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge, and a desire to excel in the financial world.



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