
Communications Infrastructure Expert
5 days ago
Job Description:
We are seeking a highly skilled Senior Unified Communications Specialist to join our team. The ideal candidate will have a deep understanding of UC Products like CUCM, CUC, IM & Presence, and Expressways.
Key Responsibilities:
- Design and implement Unified Communications (UC) architecture, including clusters, inter-cluster trunks, and high availability configurations.
- Configure and troubleshoot SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic.
- Set up advanced IOS gateway configurations (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies for CUBE & Voice Gateway Configurations.
- Understand Analog Devices, such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports.
- Engineer end-to-end call flows across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway).
- Migrate IPT solutions to cloud-based collaboration (Webex Calling, Cisco HCS) or deploy on UCS platforms.
Required Skills:
- Capacity planning, scalability, and bandwidth management across WAN links.
- Disaster recovery, redundancy, and failover strategies.
- Integration expertise with third-party systems (CRM, ERP, SIP endpoints, SBCs).
- Change control, governance, and configuration standards enforcement.
Benefits:
The successful candidate will have the opportunity to work with a talented team, develop their skills, and contribute to the success of our organization.
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