Senior ITSM Platform Specialist

3 days ago

Rajahmundry, Andhra Pradesh, India beBeeITSM Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

About the Role: A seasoned IT specialist is sought to join our team and take on a pivotal position in overseeing the implementation, configuration and customization of our IT Service Management (ITSM) platform. This critical role will ensure seamless integration with various applications and platforms, providing top-notch support and ensuring business operations run smoothly.

Key Responsibilities:

  • Customize ITSM applications to meet specific business needs, implementing new features and modules as required
  • Collaborate closely with cross-functional teams to design and develop innovative solutions that drive business success
  • Analyze system deficiencies and propose effective solutions to improve overall performance and efficiency

Required Skills:

  • Expertise in ITSM (Incident, Problem, Change & Service Management)
  • Strong understanding of REST APIs and SOAP integration
  • Familiarity with CMDB and data analysis tools like Cherwell and ScienceLogic
  • Ability to work effectively in an Agile scrum environment

We offer a dynamic work environment, opportunities for professional growth and development, and a chance to be part of a forward-thinking organization. If you are a motivated and experienced IT professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.

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