Customer Retention Specialist

Customer Retention and Account Management SpecialistWe are seeking a proactive customer retention professional to manage customer interactions, promote subscription sales, and resolve outstanding account balances.This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing account issues. The...

Job DescriptionThis role is responsible for developing and implementing customer relationship strategies to foster loyalty and retention. Daily tasks include analysing customer data, managing CRM software, coordinating with sales and marketing teams, and ensuring excellent customer service.The ideal candidate will have strong analytical skills for data...

**Job Description:**Deliver exceptional customer service and support by engaging with customers proactively.Ensure smooth onboarding and ongoing support to enhance customer satisfaction, leading to improved retention and growth.**Required Skills & Qualifications:**Graduate in any field, demonstrating strong academic credentials.Proficiency in English and...

Collections Specialist Job DescriptionWe are seeking a skilled collections specialist to join our team. The ideal candidate will have experience in client handling, retention, and up-selling.Collection from existing clientsRetentionUp-sell, Cross-sell experienceProficient in English and Hindi languageB2C client handlingInteraction with existing customers and...

Key ResponsibilitiesThe primary focus of this role is to develop and execute proactive strategies for retaining users and preventing churn.At-Risk User Intervention:Identify Churn Signals:Collaborate with the data analytics team to leverage predictive models and analytical insights to identify listeners who are at risk of disengaging or churning.Champion...

Enhance your career with a dynamic role as a Fashion Merchandising Specialist.Job Overview:This is an exciting opportunity to work in a fast-paced fashion environment, where you will be responsible for driving sales growth, building customer relationships, and ensuring exceptional customer satisfaction.Engage with customers to understand their fashion needs...

Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our members.Your primary focus will be on resolving customer inquiries and issues through verbal and written communication. This may involve providing...

About this roleAre you an analytical expert who can drive business growth through data-driven insights? We are looking for a skilled Insight Manager to join our team.Job Description:The successful candidate will lead customer and business analytics initiatives, developing actionable insights that inform key business decisions. They will partner with...

Customer Support Specialist Job DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support across various departments.Key Responsibilities:Billing: Manage billing processes, ensuring timely and accurate invoicing...

Job Title: Customer Support Specialist We are seeking a highly skilled and dedicated individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and support. Key Responsibilities:Respond promptly and professionally to customer inquiries via phone,...