Senior Salesforce Business Analyst

4 weeks ago


Delhi, Delhi, India VISEO ASIA Full time
Senior Salesforce Business Analyst

Join VISEO ASIA as a Senior Salesforce Business Analyst and play a key role in delivering successful Salesforce implementations and ongoing support for a major logistics company in France.

About the Role

We are seeking a highly skilled and experienced Business Analyst to join our team. As a Senior Salesforce Business Analyst, you will collaborate closely with a team of 50-60 VISEO consultants and work directly with the client to understand their business requirements and translate them into effective Salesforce solutions.

Responsibilities
  • Requirements Gathering: Collect and analyze client needs through workshop planning, facilitation, and reporting.
  • Elicitation: Set up the foundation of a project by gathering opinions, information, facts, and interviewing stakeholders and departments.
  • Process Modelling: Complexity estimation, macro-sizing, functional feasibility, impact, and risks analysis.
  • Analysis and Proposal: Analyze and propose solutions while respecting solution standards.
  • Negotiation: Negotiate with users to adapt their needs and processes to standard practices.
  • Specification/User Story: Design technical solutions, autonomously for simple needs and with the support of developers or architects for medium or complex needs.
  • Documentation: Write technical and/or functional specifications in the form of User Stories.
  • Development and Testing: Transfer development tasks to the build team in the format of ready user stories, monitor development progress, and provide support to the development team.
  • Lead and Perform Testing: Lead and perform testing of user stories, report issues, and ensure follow-up.
  • Support: Analyze incidents with level 3 expertise, identify root causes, and propose solutions with the help of developers or architects.
Requirements
  • Minimum Qualifications: Bachelor's degree in IT or Computer Science.
  • Experience: 6+ years of experience in a Business Analyst role, minimum 2 years of experience with Salesforce.com consulting, implementation, and Salesforce ADM 201 Certification.
  • Skills: Strong written and verbal communication skills, executive-level presence, and experience in facilitation, Agile SCRUM experience, and good knowledge of the Product Owner role.
About VISEO ASIA

VISEO ASIA is a leading consulting firm that provides innovative solutions to businesses. We are committed to delivering high-quality services and building long-term relationships with our clients.

We are looking for talented individuals who share our values and are passionate about delivering exceptional results. If you are a motivated and experienced Business Analyst looking for a new challenge, we encourage you to apply for this exciting opportunity.



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