Senior Salesforce Business Analyst

4 weeks ago


Delhi, Delhi, India VISEO ASIA Full time
Senior Salesforce Business Analyst

Join VISEO ASIA as a Senior Salesforce Business Analyst and play a key role in delivering successful Salesforce implementations and ongoing support for a major logistics company in France.

About the Role

We are seeking a highly skilled and experienced Business Analyst to join our team. As a Senior Salesforce Business Analyst, you will collaborate closely with a team of 50-60 VISEO consultants and work directly with the client to understand their business requirements and translate them into effective Salesforce solutions.

Responsibilities
  1. Requirements Gathering: Collect and analyze client needs through workshop planning, facilitation, and reporting.
  2. Elicitation: Set up the foundation of a project by asking questions, gathering opinions, information, and facts through interviewing stakeholders and departments.
  3. Process Modelling: Complexity estimation, macro-sizing, functional feasibility, impact, and risks analysis.
  4. Analyse and Propose Solutions: Analyze and propose solutions while respecting solution standards.
  5. Negotiate with Users: Negotiate with users to adapt their needs and processes to standard practices.
  6. Specification/User Story: Design technical solutions, autonomously for simple needs and with the support of developers or architects for medium or complex needs.
  7. Documentation: Write technical and/or functional specifications in the form of User Stories.
  8. Development and Testing: Transfer development tasks to the build team in the format of ready user stories, monitor development progress, and provide support to the development team.
  9. Lead and Perform Testing: Lead and perform testing of user stories, report issues, and ensure follow-up.
  10. Support: Analyze incidents with level 3 expertise, identify root causes, and propose solutions with the help of developers or architects.
Requirements
  • Knowledge of Agile SCRUM Methodology: Proficiency with the Salesforce ecosystem.
  • Profile: Minimum Bachelors' degree in IT or Computer Science, 6+ years of experience in a Business Analyst role, minimum 2 years of experience with Salesforce.com consulting, implementation, and Salesforce ADM 201 Certification and at least one other Consultant certification.
  • Business Process Engineering or Re-engineering Background: Strong written and verbal communication skills, executive-level presence, and experience in facilitation.
  • Strong Agile SCRUM Experience: Good knowledge of the Product Owner role.
Working Hours:

Willing to work for the French working hours: 1pm PHT – 10 pm PHT (with breaks)/10:30am IST – 7:30pm IST (with breaks)

Willing to work in international teams.



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