Salesforce Business Solutions Expert

3 days ago


Delhi, Delhi, India Cloud Certitude Full time
Salesforce Business Analyst Role Overview

We are currently seeking a skilled Salesforce Business Analyst to help us leverage Salesforce to drive business growth and efficiency at Cloud Certitude.

Key Responsibilities:
  • Collaborate with business clients to understand their needs and gather detailed business and functional requirements.
  • Translate business requirements into detailed Salesforce functional specifications.
  • Design and propose Salesforce solutions that align with business objectives and best practices.
  • Configure Salesforce features such as objects, fields, workflows, and reports.
  • Collaborate with the development team to customize Salesforce using Apex, Visualforce, and Lightning components as needed.
  • Develop and execute test plans to ensure the quality and functionality of Salesforce solutions.
  • Assist in the deployment of Salesforce solutions, ensuring minimal disruption to business operations.
  • Provide ongoing support and training to end-users, addressing any issues or questions that arise.
  • Oversee data migration, integration, and maintenance to ensure data integrity and accuracy.
  • Stay updated with the latest Salesforce releases, features, and best practices.
  • Maintain clear and effective communication with clients throughout the project lifecycle.
Requirements:
  • Bachelor's degree in business, Information Technology, or related field.
  • 3-5 years of experience as a Salesforce Business Analyst or similar role.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce App Builder) are highly desirable.
  • Strong understanding of Salesforce platform capabilities and functionalities.

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