Operations Manager

3 days ago

Kozhikode, Kerala, India beBeeOperational Full time ₹ 15,00,000 - ₹ 20,00,000

A skilled operations leader is needed to optimize and streamline our hospital's day-to-day operations. The ideal candidate will have experience in operational strategy, team management, and process improvement within a healthcare or service-intensive environment.

Key Responsibilities
  • Provide strategic direction and hands-on management of daily hospital operations.
  • Ensure the smooth functioning of clinical and non-clinical departments in alignment with organizational goals.
  • Develop and implement processes to enhance efficiency, accuracy, and responsiveness.
Leadership Expectations
  • Lead and mentor operational teams to drive high performance and accountability.
  • Foster a culture of collaboration, continuous improvement, and service excellence.
Performance Metrics
  • Develop and monitor key performance indicators (KPIs) to evaluate team and departmental effectiveness.
  • Oversee quality assurance programs to uphold service standards and address issues proactively.
Process Improvement Initiatives
  • Identify areas for operational enhancement and implement process improvement initiatives.
  • Leverage technology and automation to increase workflow efficiency.
Resource Allocation
  • Plan and allocate resources effectively, including staffing, equipment, and space.
  • Collaborate with finance to prepare and manage operational budgets and control costs.
Interdepartmental Collaboration
  • Work closely with department heads, clinicians, support services, and senior management to align operational strategies with organizational priorities.
  • Facilitate smooth interdepartmental communication and problem-solving.
Risk Management
  • Identify operational risks and implement mitigation strategies.
  • Ensure compliance with healthcare regulations, internal policies, and accreditation standards.
Qualifications and Skills
  • Education: Bachelor's or Master's degree in Hospital Administration, Business Administration, or a related field.
  • Skills:
  • Strong leadership and team-building capabilities.
  • Excellent organizational and analytical skills.
  • Proficiency in budgeting, reporting, and process optimization.
  • Effective communication and stakeholder management abilities.
  • Adaptability to fast-paced, evolving environments.

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