
Director of Talent Development
6 days ago
Associate Director, Training
About This RoleAs the Associate Director of Training & Quality, you will play a critical role in ensuring that employees are well-trained and equipped with the skills and knowledge needed to excel in their roles. You will lead the training and development function, working closely with department heads and stakeholders to implement effective training programs and strategies that align with company objectives.
This includes developing and implementing a comprehensive training strategy to support business goals, leading and managing the training team, creating and maintaining training curricula, overseeing the design and delivery of training programs, and assessing and evaluating their effectiveness.
You will also be responsible for ensuring that training programs meet high-quality standards, incorporating innovative training technologies, collaborating with department heads and operations teams, analyzing training data and metrics, and implementing performance improvement initiatives.
In addition, you will nurture leadership skills within the organization through leadership development programs and implement robust monitoring of internal QA and performance management systems.
Responsibilities-
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